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On quote

Installation and migration

Moving a server in from another host, or building a stack from scratch. Priced after a short exchange, because no two migrations are the same.

You keep your players. We copy everything, rebuild it here, and switch over inside a window you pick.

What it covers
  • Data transfer with an integrity check before cutover
  • Stack installed and configured
  • DNS and subdomains switched in your window
  • A written report of what moved
What it does not
  • Problems that already existed on the old server
  • Licences for software you do not own
How this runs
  1. 1
    Describe the job
    Tell us what needs doing. That opens a mission thread, with no payment and no commitment yet.
  2. 2
    We scope and price it
    An operator writes a fixed price. 1 operators have to sign before it reaches you.
  3. 3
    You approve
    You see the scope, the price and the delivery time together. Nothing is charged until you approve.
  4. 4
    Access, scoped
    You grant access to the one server. It expires with the mission and every action lands in the audit log.
  5. 5
    Delivery and verification
    We deliver in the thread, you verify to release the payment, or dispute it and a moderator reviews.
What we need from you
  • Access to the server involved
  • A description of the job and how to reproduce it
  • What a finished job looks like to you
Terms
Where
In a ticket, like support
Access
Scoped to one server, expires with the mission
Billing
On your normal LBC invoice
If something regresses
Fixed at no cost for 7 days after delivery
Hours
Mon to Fri, 10:00 to 18:00 CEST
On quote
After scoping
Order this

Ordering opens a ticket. Nothing is charged until you accept the price there.