Anything broken on our side stays free support. Work on your own plugins, configs or a migration is a mission: priced before we start, held until you verify it.
Performance diagnostic
We profile your server under real load and send back a written report: what is actually slowing it down, and what to change.
Server optimisation
We apply the fixes: config tuning, plugin cleanup, memory and chunk settings, then measure before and after at the same player count.
Installation and migration
Moving a server in from another host, or building a stack from scratch. Priced after a short exchange, because no two migrations are the same.
One server, granted by you, expiring with the mission. Every action lands in the audit log.
Held from the moment you pay, released when you verify, refundable while a dispute is open.
The same regression is fixed at no cost for 7 days. Missions cost the same on every support plan.